Delivery Information & Payment Mode

Delivery Information & Payment Mode

1) All items will be posted within 3 working days (excl Sat, Sun & Public Holiday) upon confirmation of payment receipt.

2) Postal Address in Singapore

a) For Purchase of below S$40

  => Flat Rate S$4.50 per order Transaction/ Postal address in Singapore (by SingPost Smartpac with Tracking no.)

- Option to top up additional for Courier delivery (within 3 working days After payment date) 

Click below URL to option for Courier Delivery 

Delivery Options


b) For Purchase of S$40 & above

- Items will be sent by SingPost Smartpac or Courier Delivery (depends on all items size)  -Free of Charge

c) For Purchase of S$120 & above

- Items will be sent by Courier Delivery within 3 working Days after payment date (with Tracking no.) - FREE of charge

) Postal Address in Malaysia

- Items will be posted by Registered Mail (with Tracking no.) 

=>Flat Shipping Rate S$12 per order Transaction/ Postal address in Malaysia


4) Doorsteps delivery within Singapore except offshore islands (no delivery to Pulau Ubin/ Jurong islands and Tuas) is available subject to following surcharge:

   a) FREE door steps delivery for purchase of S$120.00 & above

   b) An additional charges of S$16.00 per trip for Speed Delivery within 24hrs after payment . Please contact us for delivery schedule.


5) Please check with us by email to [email protected] if you wish to order for delivery to other country.


6) Post out by SingPost Normal Mail - regrets that we'll not responsible or compensate in case of lost mail/ delay.


7)  Self-collection will be available by appoinment only. Earliest collection would be next working day after our receipt of full payment.

     Regret that we unable to prepare your order before receive of payment.



~ Buyer are responsible to enter correct delivery information to avoid any lost package or delay in delivery. In case you found that wrong delivery details after your payment. Please inform us immediately (within 8hours or earlier before we send out your order) by email/ whatsapp/ sms with clearly specific your order no., your contact details and the change of delivery information. Any returned/ undelivered package due to wrong delivery address, additional postage/delivery fee to be charged accordingly.

~ Please be noted that Normal Door steps Delivery date will be available within  3 working days after payment date.

~ Any special request on Delivery, please contact us and we'll try our best to comply your requirement.


Payment Mode

By PayPal/ Credit Card

We accept Payment by PayPal/ Credit Card (Visa/ Master) for all online orders.

However, we do accept your payment via *ATM/ iBanking/ ATM transfer  if you not wish to pay via Paypal/ Credit Card.


PayPal - Credit Card

  • You will be redirected to the PayPal website when you place an order.

By ATM/ Online Bank transfer

For buyers who wish to make payment via ATM/ Online Bank transfer:

1) Please place your order via email to [email protected]. Please clearly indicate Product Code, Size/ Colour and Qty. We will provide order confirmation no. for your payment reference within 24 hours.

2) To secure your order, please proceed your payment via ATM/ Online Bank Transfer within 24 hours after your receive our order confirmation no. and notify us your payment Ref no. via email or send SMS/ WhatsApp to 9137 7938 (please Do Not Call) after your payment done.

Our POSB Saving Account no. 122-69445-3.

3) We'll reply you on our delivery date within 2 working days after receipt of your payment

Thank you for Shopping with Cutie de Palace

It's our great pleasure to Serve you Better.